Our Mission:

Universal Care Services, LLC, commits to clients by providing them with the undivided attention and care that they deserve. Our staff delivers a higher quality of service to all of our clients as well as their families with dignity, integrity, and compassion.

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Who we are and what we offer?

Universal Care Services is an in-home care agency for senior citizens. We specialize in Dementia Care along housekeeping, meal prep and transportation. Here at Universal Care Services we are a trusted source for senior support services, regain your independence with our help. We are Bonded by New York State,
​If you have a loved one who needs a hand around the house when you’re unavailable, then we offer the perfect services for you. 

How can we help?​
​UCS can minimize home care challenges with our expertise in Geriatric Care Coordination. We construct a care plan that assists with finding placement, speaking to social workers and doctors, hospitalizations and discharge from the hospital. Our staff also has the ability to create a care plan that fits the specific needs of your loved one, by using a personality screening. This guarantees that your loved one will be partnered up with a caregiver who is the most compatible with them. Our team treats all of our clients like family and take pride in the one-on-on service that we provide. This distinct type of care allows our caregivers to build authentic relationships and create wonderful memories.

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Locally owned & operated 

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Hear from our families
 

Kim P.

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I have been a customer of Mildred's for over a year. I am satisfied and highly recommend her services. Mildred is experienced, qualified and very caring!

Kim P.

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Sherita Traywick, JD

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​UCS offers affordable care with Compassion and Professionalism. They are experienced and offer much needed support for Seniors and their families. I highly recommend their services.

Sherita T.

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​Nalini Therese

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​The women I have met from UCS have been so pleasant to work with! You can tell how much they care for their clients and I would recommend this service to anyone who needs some help with caring for their older loved ones, but isn't at the point where they need an assisted living community.

Nalini T.

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​I also wanted to let you know how pleased we are with Maria. She is wonderful with my Mom. It gives me peace of mind knowing Mom is cared for so well.  I also hear great comments about Maria from my Mom’s neighbors. Thank you!

​Lori C.

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​Great home health aides are difficult to find. But even harder is to find a great home health AGENCY, that does it's promised job. The UCS really does work hard to make sure the consumers are getting what they need and want. The owner of this agency is incredible - honest, hard working, ALWAYS available and reliable. Have you tried to contact your home health agency? Did anybody come back to you? Did they ever contact you, and keep contacting you, just making sure if you are satisfied? I rest my case.

J

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Millie first came to us in August 2015 as a caregiver for my husband, Robert. Since that time she has been in our home for many hours four or five days a week. It has given me an opportunity to observe her professional skills which are exemplary. She is efficient, responsible and understanding. In addition, her personality is warm and caring. She goes beyond the call of duty every day that she is here. At a time when the need for change in a household becomes necessary, to find someone such as Millie becomes such a relief. I am eternally grateful for her presence in our home. 

Jan S.

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Caring, dedicated, there for you and your family...UCS is the best!
Thank you Mildred for all you do for our elders.
​you are a gift to so many, You Rock!

Joanna P.

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​The owner Millie is a very committed person. She really wants a client to be happy. She is friendly, very accessible, but also very formal when it comes to customer services. I feel like she really cares that her agency delivers good care.

Eric S.

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Definitely call Mildred Strader. She owns Universal Care Services, LLC. They are local and not a franchise. I know Mildred personally and I highly recommend her company.

Lauren G.

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​I hired Mildred to care for my parents in their home three years ago when they could no longer be home alone. Mildred and her staff were very professional and kind to my parents and took excellent care of them. They were always on time and put my parents needs first. I enjoyed working with them and I know my parents enjoyed their company. Mildred has a lot of experience working with elderly people and it showed. I trusted her in my parents home and would highly recommend her services if you are looking for someone to care for an elderly parent.

Victoria R.

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UCS was very comforting and compassionate to our family member in an unexpected time of need. After all the hardships of being down and out just knowing a qualified professional to count on was actually wat got us through. I cannot simply thank UCS staff enough!!! 

MELISSA G.

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Do you know someone who may need our assistance?


Is it time for Home Care?

Please submit your referral

Universal Care Services, LLC
1200 Scottsville Rd, Suite 490E
Rochester, NY 14624
​585-230-0790
localcarecompanions@gmail.com