Our Mission:
Universal Care Services, LLC, commits to clients by providing them with the undivided attention and care that they deserve. Our staff delivers a higher quality of service to all of our clients as well as their families with dignity, integrity, and compassion.
Universal Care Services, LLC, commits to clients by providing them with the undivided attention and care that they deserve. Our staff delivers a higher quality of service to all of our clients as well as their families with dignity, integrity, and compassion.
Who we are and what we offer?
Universal Care Services is an in-home support service for senior citizens and their families. We specialize in Dementia and Alzheimer's care. Here at Universal Care Services we are a trusted source for senior support services, regain your independence with our help. We are Bonded by New York State and have recently won 2019 Grandfolk for outstanding senior care in Rochester, New York
If you have a loved one who needs a hand around the house when you’re unavailable, then we offer the perfect services for you.
If you have a loved one who needs a hand around the house when you’re unavailable, then we offer the perfect services for you.
How can we help and what choices do you have?
UCS can minimize home care challenges with our expertise in Geriatric Care Coordination. We can assist with speaking to social workers and doctors, help during hospitalizations and discharge from the hospital. Universal Care Services also has the ability to create a care plan that fits the specific needs of your loved one, by using a personality screening. This guarantees that you or your loved one will be partnered up with a caregiver who is the most compatible to your likes and needs. Our team treats all of our clients like family and take pride in the one-on-on attention we provide. This distinct type of care allows our caregivers to build authentic relationships and create wonderful memories. We find a caregiver that is matched through your personality screening and that has gone through intensive background check. After you have the power to select your caregiver once the caregiver has meet our requirements you meet qualified candidates and then choose your caregiver. This allows our families to have more control over who provides their care and how it is provided.
UCS can minimize home care challenges with our expertise in Geriatric Care Coordination. We can assist with speaking to social workers and doctors, help during hospitalizations and discharge from the hospital. Universal Care Services also has the ability to create a care plan that fits the specific needs of your loved one, by using a personality screening. This guarantees that you or your loved one will be partnered up with a caregiver who is the most compatible to your likes and needs. Our team treats all of our clients like family and take pride in the one-on-on attention we provide. This distinct type of care allows our caregivers to build authentic relationships and create wonderful memories. We find a caregiver that is matched through your personality screening and that has gone through intensive background check. After you have the power to select your caregiver once the caregiver has meet our requirements you meet qualified candidates and then choose your caregiver. This allows our families to have more control over who provides their care and how it is provided.
Locally owned & operated
Monroe County-Rochester, NY
Monroe County-Rochester, NY
We arrive in a professional manner but not in hospital scrubs keeping your home-HOME!
Hear from our families
Kim P.
/
- 1
- 2
- 3
- 4
- 5
I have been a customer of Mildred's for over a year. I am satisfied and highly recommend her services. Mildred is experienced, qualified and very caring!
Kim P.
/ Company
- 1
- 2
- 3
- 4
- 5
Sherita Traywick, JD
/
- 1
- 2
- 3
- 4
- 5
UCS offers affordable care with Compassion and Professionalism. They are experienced and offer much needed support for Seniors and their families. I highly recommend their services.
Sherita T.
/
- 1
- 2
- 3
- 4
- 5
Nalini Therese
/
- 1
- 2
- 3
- 4
- 5
The women I have met from UCS have been so pleasant to work with! You can tell how much they care for their clients and I would recommend this service to anyone who needs some help with caring for their older loved ones, but isn't at the point where they need an assisted living community.
Nalini T.
/
- 1
- 2
- 3
- 4
- 5
/
- 1
- 2
- 3
- 4
- 5
I also wanted to let you know how pleased we are with Maria. She is wonderful with my Mom. It gives me peace of mind knowing Mom is cared for so well. I also hear great comments about Maria from my Mom’s neighbors. Thank you!
Lori C.
/
- 1
- 2
- 3
- 4
- 5
/
- 1
- 2
- 3
- 4
- 5
Great home health aides are difficult to find. But even harder is to find a great home health AGENCY, that does it's promised job. The UCS really does work hard to make sure the consumers are getting what they need and want. The owner of this agency is incredible - honest, hard working, ALWAYS available and reliable. Have you tried to contact your home health agency? Did anybody come back to you? Did they ever contact you, and keep contacting you, just making sure if you are satisfied? I rest my case.
J
/
- 1
- 2
- 3
- 4
- 5
/
- 1
- 2
- 3
- 4
- 5
Millie first came to us in August 2015 as a caregiver for my husband, Robert. Since that time she has been in our home for many hours four or five days a week. It has given me an opportunity to observe her professional skills which are exemplary. She is efficient, responsible and understanding. In addition, her personality is warm and caring. She goes beyond the call of duty every day that she is here. At a time when the need for change in a household becomes necessary, to find someone such as Millie becomes such a relief. I am eternally grateful for her presence in our home.
Jan S.
/
- 1
- 2
- 3
- 4
- 5
/
- 1
- 2
- 3
- 4
- 5
Caring, dedicated, there for you and your family...UCS is the best!
Thank you Mildred for all you do for our elders.
you are a gift to so many, You Rock!
Thank you Mildred for all you do for our elders.
you are a gift to so many, You Rock!
Joanna P.
/
- 1
- 2
- 3
- 4
- 5
/
- 1
- 2
- 3
- 4
- 5
The owner Millie is a very committed person. She really wants a client to be happy. She is friendly, very accessible, but also very formal when it comes to customer services. I feel like she really cares that her agency delivers good care.
Eric S.
/
- 1
- 2
- 3
- 4
- 5
/
- 1
- 2
- 3
- 4
- 5
Definitely call Mildred Strader. She owns Universal Care Services, LLC. They are local and not a franchise. I know Mildred personally and I highly recommend her company.
Lauren G.
/
- 1
- 2
- 3
- 4
- 5
/
- 1
- 2
- 3
- 4
- 5
I hired Mildred to care for my parents in their home three years ago when they could no longer be home alone. Mildred and her staff were very professional and kind to my parents and took excellent care of them. They were always on time and put my parents needs first. I enjoyed working with them and I know my parents enjoyed their company. Mildred has a lot of experience working with elderly people and it showed. I trusted her in my parents home and would highly recommend her services if you are looking for someone to care for an elderly parent.
Victoria R.
/
- 1
- 2
- 3
- 4
- 5
/
- 1
- 2
- 3
- 4
- 5
UCS was very comforting and compassionate to our family member in an unexpected time of need. After all the hardships of being down and out just knowing a qualified professional to count on was actually wat got us through. I cannot simply thank UCS staff enough!!!
E. Twyman
/
- 1
- 2
- 3
- 4
- 5
/
- 1
- 2
- 3
- 4
- 5
Mildred is an experienced, compassionate caregiver with many years of experience. If I were looking for care for my loved one I couldn’t think of a more competent person to manage their care.
/
- 1
- 2
- 3
- 4
- 5
I worked with Mildred many years and she was always had a very good work ethic. she cares deeply for her residents. anyone would be fortunate to have her as their caregiver.
/
- 1
- 2
- 3
- 4
- 5
Universal care has been amazing to work with. They are friendly, professional, and caring. It give me such a relief to me especially since I live out of state.
- 0
- 1
- 2
- 3
- 4
- 5
- 6
- 7
- 8
- 9
- 10
- 11
- 12
- 13
Do you know someone who may need our assistance?
How Can We Help?
Bonded By-
Universal Care Services, LLC
1200 Scottsville Rd, Suite 490E
Rochester, NY 14624
585-230-0790
localcarecompanions@gmail.com
1200 Scottsville Rd, Suite 490E
Rochester, NY 14624
585-230-0790
localcarecompanions@gmail.com